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by John Grochowski
Question: I was playing a Double Bonus Poker on a Multi-Poker machine, and I noticed that on the glass up top it said, “Only highest hand paid.” This wasn’t Triple Play or TenPlay, where you have more than one hand going at a time, and those games pay on all winning hands anyway. On Multi-Poker, you choose among multiple games, but you only play one hand at a time.So why the warning on only the highest hand being paid?

Answer: The disclaimer is about hands that include more than one winning combination. If you have a full house, your had also includes three of a kind, two pair, and sometimespairs of Jacks or better. If you have a straight flush, your hand also includes a flush and a straight. The machine glass is telling you is that you’ll get paid only on the highest winningcombination in your hand.

There used to be a game that paid off on every winning combination in a hand. It was called Multi-Pay Poker, manufactured by WMS Gaming. Once I was playing the game, demonstrating to my brotherhow it works, and I hit a royal flush. In addition to being paid on the royal, I was paid on a straight flush, flush and straight --- a nice little bonus in addition to the royal jackpot. Awhile later, a slot supervisor came out and said she’d seen in the morning’s records that I’d been paid this strange-looking jackpot, and wanted to know how it could be such an odd number on anon-progressive machine. Seems she didn’t know how Multi-Pay worked. She sat down at the machine next to me and started to play, and I talked her through it until she hit a couple of hands withmultiple payoffs and satisfied herself that I really was entitled to my jackpot.

Such odd payoffs don’t occur on games currently in distribution, that pay only on the highest winning combination contained in a hand.

Question: My buddy and I were playing craps, and a guy across the table looked at his watch and said he had to leave. He was playing don’t pass, and they just took his betsdown for him and gave him his money. When I’m playing pass, they won’t let me take my bets down. OK, the odds I can take down, but not the line bets. How come he gets to take his bets down, andI don’t?

Answer. If casinos allowed craps players to take down pass line bets whenever we wanted, we’d be stuffing our pockets with profits --- at least until the casinos changed therules, eliminated the games or closed their doors.

Sample Interview Questions And Answers For Casino Dealer

On the comeout roll, pass line players have eight ways to win --- the six rolls that total 7 and the two ways to make 11 --- and only four ways to lose --- the two rolls that total 3, the oneway to make 2 and the one way to make 12. The casinos make their money after a point number is established, when the players become the underdogs. If we could take down our pass bets at will,the smart play would be to bet pass on the comeout, collect our winnings on 7 and 11, accept our losses on 2, 3 or 12, and take down our bets if any other number was rolled, establishing apoint. We’d win two-thirds of bets played to a decision.

Obviously, the casinos aren’t going to let that happen. If we want our edge on the comeout roll, we have to accept our place as underdog on subsequent rolls. So why is it different for a don’tpass bettor? Because a don’t pass bettor who takes down his bet after a point is established is passing up the portion of the wager on which he, not the house, has an edge. For a don’t passbettor, the danger period is the comeout roll, with only three ways to win (one way to make 2 and two ways to make 3) and eight ways to lose (7s and 11s). After that, when a point isestablished, the don’t pass bettor becomes the favorite. Naturally, the house will allow the player to take down a bet when the players is the favorite.

Question. At the roulette table recently, the dealer told us the house wins because of the zeroes. It seems to me that if that’s where the edge is, that’s where my money cango. Do I get the advantage if I bet on the zeroes?

Answer. When someone tells you the house gets its edge at roulette from the zeroes, it’s a short-hand way of saying, “The house pays off winning bets at odds that would make itan even game if 1 through 36 were the only numbers on the wheel, but since there are also 0 and 00 on most American wheels, those payoffs are short of the true odds on the game.”

Betting the zeroes does not give you an edge. Zero is just another number of the 38 on the wheel, as is double-zero. They are subject to the same house edge that comes from paying winning betsas if there were only 36 numbers on the wheel, when there are really 38.

It is true that adding extra zeroes adds to the house edge. Roulette games with only one zero have a lower house edge than double-zero games, and if someone decided to use a wheel with zero,double-zero and triple-zero, it would have a higher house edge than the others. Payoffs remain constant --- 35-1 on a single-number bet, for instance --- but the true odds change as morenumbers are added to the wheel --- on a single-number bet, true odds are 36-1 on a single-zero wheel, 37-1 on a double-zero wheel, 38-1 on a triple-zero wheel and so on.

Does anyone use a triple-zero wheel? I’ve never seen one, but I’ve been told of wheels with three zeroes and special symbols that function as extra zeroes in games outside casino settings.

John Grochowski writes a weekly syndicated newspaper column on gambling,
hosts a casinos radio show on WCKG-FM (105.9) in Chicago and is author of
the 'Casino Answer Book' series from Bonus Books.

Casino Cashier Interview Questions

1. Why did you choose to become a table games dealer?

   Community Answers

   • 'To show my skill and improve more knowledge about gaming.'
   • 'To improve more skill and ilike game.'
   • 'I choose to become a table game dealer because I was exposed into this kind of environment whenever my friends are playing in and out of the casino because of that I suddenly had this interest to become a game dealer with this knowledge that I have.'
   • 'I am technically proficient and giving customers superior service.'
   • 'Environment, atmosphere, customers.'
   • 'Because I love my working place to be full of energy, fun and enjoyment.'
   • 'I believe to became a savy you should start from basic knowledge.'
   • 'I love the excitement and dealing with people.'
   • 'Because I think I can expand my skills and knowledge in this career.'
   • 'The schedule but I am confident that I can work in rotating schedules.'

2. What do you like least about being a table games dealer?

   Community Answers

   • 'To meet a defferent kind of people .. And ilove gaming.'
   • 'To dealing with customer have different moods.'
   • 'Dealing with customers of different mood.'
   • 'What I least like is when the players is not paying attentionto the game but I know to myself that I can drive the players interest in a polite manner.'
   • 'When people lose there depressed faces.'
   • 'Becouse games is not what I were luking for.'
   • 'As my first time to this position, I can say the rotation schedule but I am confident that I can adjust myself and can work well.'
   • 'The late shifts would be a strain at the beginning but as time goes by I would adjust.'

3. What do you like most about being a table games dealer?

   Community Answers

   • 'I think it is such as exciting, new avenue to progress down. There are many opportunities that arise from this job that I would be very excited to look forward to.'
   • 'Ilove gaming .. Ilove intertament to see the customer happy.'
   • 'Table games dealer injoy with Player when dealer deals game,'
   • 'To dealing with different kind of customersand atmosphere.'
   • 'What I love most with being a table games dealer is handling the game with enjoying players having a good game, encountering different citizens and practicing my mathematical skills every single day.'
   • 'Dealing and customer service.'
   • 'I like to see the reaction when people try to open their cards and see expressions after.'
   • 'Interacting and communicating with people, keeping customers happy.'
   • 'The atmosphere, the excitement, and dealing a winning hand.'
   • 'Working with patrons and building a solid rapport. As well as learning new and interesting skills.'

4. Why should we hire you?

   Community Answers

   • 'I believe you should hire me because I am a hard worker who is reliable and quick. I am confident that I will be able to complete tasks efficiently and promote an enjoyable atmosphere.'
   • 'I am hard working and personable person.'
   • 'Because I am quick learner, Ability to hard work.'
   • 'I am the one of this job and ilove game.'
   • 'You should hire me because I feel comfortable and I believe that I will not going to feel tiredness because I enjoy being a dealer when my friends are playing some table games like poker.'
   • 'Because I know all the games.'
   • 'Very potential and high capabilities of management skills with practical proven.'
   • 'Because I will give my 100% loyalty to the company and im trustworthy.'
   • 'I love working with people. As the company offers great shows, family fun and gaming. I will take the company to the higher level.'
   • 'I’ll be great at what I do.'

5. How would others describe you?

   Community Answers

   • 'Friendly person ... Hard working and smilling person.'
   • 'I have been described by others as contentious, focused and responsible.'
   • 'Friends family athers describe as motived confind and cool person.'
   • 'Professional, team player, helpful, funny.'
   • 'Others can decribe me as a person that is honest, loyal and easy to be with,'
   • 'Loyal honest guy and full integrity and fun.'
   • 'A genuine leader. Always optimistic.'
   • 'Multi tasker, dedicated, focused, a fast learner, confident and a team worker.'
   • 'Hard working, dependable and personable.'
   • 'Easy going, diplomatic, result oriented, quick learner and hard working.'

6. Do you consider yourself a people person?

   Community Answers

   • 'Am friends and smilling person .'
   • 'From my two years of working within a newsagency it has given me great customer service skills and has taught me how to keep up polite small talk.'
   • 'I love people, I always put myself in the place of the customer in other to imagine what can please them.'
   • 'Yes I use to be in casino often as I can.'
   • 'Yes I am a people person, easy to blend into any situation and environment.'
   • 'Yes, I love working with people.'
   • 'I am, I do enjoy interacting with the public in any position I have been in.'
   • 'Yes completely I love to know different people there nature it helps me to make more friends and learn how to deal with there problems.'
   • 'I like to think I am, I enjoy meeting and getting to know new people. Making connections and networking while working is usually fun and rewarding.'
   • 'Yes. I am a friendly person and I always love talks.'

7. Do you work well under pressure?

   Community Answers

   • 'I work great under pressure, throughout school I studied difficult, time consuming subjects that would often be due around the same time. This, however, would not stop me to succeed but instead push me to work harder. I have an impressive ability to focus and work hard when a stressful situation arises.'
   • 'Yes I work very well under pressure.'
   • 'Yes I am a person who smoothly handles work under pressure.'
   • 'Yes I do, I have been living independently since 16 years old. I'
   • 'It depends the pressure. If the framework of a job is well designed and serves in a fair way all the involved participants, then it is me that I puss pressure to myself.'
   • 'It depends the pressure. If the framework of a job is well designed and serves in a fair way all the involved participants, then it is me that I puss pressure to myself.'
   • 'Yes some time I do work under pressure.'
   • 'I actually work better under pressure and I have found that I enjoy working in a challenging environment. I love to learn the new things everyday.'
   • 'Ido love people .. Everytime iplace my side in the side of customer to imagine how to please them.'
   • 'No so that it will not affect in my job.'

8. What kind of events cause you stress on the job?

   Community Answers

   • 'Do you have question to asks about me.'
   • 'I've not come across any sort of stress.'
   • 'Working with negative clients for the whole shift, no client to make my day, to brighten up my day. All of them in bad moods.'
   • 'When my co-workers don't listen to me when I'm giving my opinion.'
   • 'To working with negative clients for whole shift or to see the customer unhappy.'
   • 'I think nothing I dont need to be stress in my job I enjoy it.'
   • 'Schedule but I can manage after days or weeks that I adjusted.'
   • 'To working with negetive clients... Or to see unhappy customers.'
   • 'The event that cause stress on the job is not to be able to satisfy my customers.'
   • 'When I see customers are unhappy.'

9. How do you stay focused on the game?

10. How do you avoid distractions while dealing?